What Do I Need To Attend?

In order to attend a University virtual training class, each student will need the following:

• Computer (laptop or desktop) with minimum 1 GHz processor
• High speed Internet access (DSL, cable or LAN)
• Wired connectivity is recommended
• Ability to download software plug-ins required for virtual classroom attendance
• 17” monitor (recommended, not required)
• Speakerphone or phone headset with microphone
• Internet browser installed
• Other software/system requirements (see System Requirements)

How Do I Get My Course Manual?

The University staff will mail a color copy of the course manual and all supporting training materials to arrive at the student’s mailing address at least two business days prior to the start of the course. The mailing address provided during course registration will be the address that the manual will be shipped to. It is the student’s responsibility to receive the shipped manual and have it available at the location from which the course will be attended. If the course manual is not received two business days prior to the start date of the course, it is the student’s responsibility to immediately notify the University staff at 972.372.2800.

Student Responsibilities

As described above, students will receive an e-mail with virtual classroom setup and testing instructions that must be completed prior to the start of class. This setup will include software downloads and testing that are required for participating in the virtual classroom sessions.

It is the responsibility of each registered student to schedule time for and complete all required software installation and other necessary pre-course activities by start time for the class. The total time required for completing these pre-course student activities should not exceed one hour.

Any failure to complete all pre-course setup activities will have a negative impact on the overall course experience and satisfaction for all students attending the virtual classroom sessions.

Software Installation/Course Preparation Activities

As described above, the student will be required to install software plug-ins that will be needed for successful participation in the virtual course. After these installations are completed, students will also be requested to perform a simple connection and bandwidth test. It is the student’s responsibility to complete these activities before the start of class. Each student will receive an e-mail with detailed instructions for performing required software installations and other pre-course activities. If a student does not receive the e-mail instructions during the week prior to the course start or if problems are encountered during the installation, setup, and testing, the University staff should be contacted immediately at 972.372.2800.