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FAQ


1. How is Employee Reporter different from Standard SAP Reports?

Employee Reporter does share many similarities with standard reports available in SAP. Employee Reporter comes with 75 pre-built reports based on the requirements gathered from customer input. Both report sets are built on a foundation of the SAP HR Reporting Database so that the employee and date selection UI is familiar, as well as the SAP security roles and structural authorizations being applied consistently. Individual Employee Reporter reports and SAP reports can both be added to the SAP Easy Access menu and Manager Self Service as an SAP transaction. Both access the data real time from the SAP source.

Employee Reporter is different to Standard SAP Reports as it includes a report building and editing capability.

2. How is Employee Reporter different from SAP report building tools like SAP Query and Ad-Hoc query?

Employee Reporter is different from SAP Query and Ad-Hoc query in a number of key ways. Firstly, it combines Personal Administration, Organizational Management, Benefits, Time, Payroll, Tax data and well as configuration and non-HR data sources in the same report. Secondly, Employee Reporter offers option to report on “most recent” or “all records” within the time range for each field, eliminating the duplicate records reported in Ad-hoc Query when using date range rather than key date. Thirdly, Employee Reporter offers data transformation and output options to manipulate the results including: formatting, translations, value lookup, calculations, conditional logic statements, multi-record layouts, email delivery.

3. What training is available?

Getting started with Employee Reporter is very easy. After completion of some short orientation training, human resource experts will be ready to start using the delivered reports and building their own new reports. Our SME training courses will allow Employee Reporter users to meet complex reporting and interface needs.

4. How long does it take to implement Employee Reporter?

We anticipate installation of SAP transports containing Employee Report to take less than 1 day within the first week after execution of the Master Software License Agreement (MSLA). Setup, configuration, security and training can be completed within 2 weeks of the execution of the MSLA based on your schedule. Migration of these transports from your SAP Development system through your landscape to your Production environment to complete the implementation. All implementation services can be performed via web meeting. Should onsite implementation be required, we have consultants available to travel to your location.

5. How are upgrades to Employee Reporter handled?

As with its implementation, upgrades are handled via application of an SAP transport. No additional steps are needed to make existing reports run after upgrades. For peace of mind, we provide a regression testing solution that will verify that there was no impact on your reports and interfaces.

6. How are upgrades to SAP handled?

Employee Reporter is designed with dynamic and robust programming techniques that typically allow it to work after SAP upgrades without adjusting the reports or applying a new release of Employee Reporter. If the SAP upgrade does require a different release of Employee Reporter, it can easily be updated via application of an SAP transport containing the latest Employee Reporter release.
The Employee Reporter Release Strategy is to support all future SAP releases as they are announced by SAP.

7. How do I contact AspireHR if I need help?

AspireHR understands the importance of timely customer support assistance. To help you get the effective support you need, we have devised a multi-channel support strategy to ensure your questions and support needs are meet within the SLA we offer. You reach us at:

  • Customer Care at 214-880-0099
  • email to softwaresupport@aspirehr.com
  • access the AspireHR Support Online Knowledge Base at https://aspirehr.zendesk.com/forums
  • logging a Case with Customer Support at https://support.aspirehr.com

8. Will users be able to see un-authorized data using the reports they create?

No, users can only see the employee and employee data for which they are authorized via the SAP Security roles they are already assigned.

9. Can I create and test reports in a non-production environment before moving to production?

Yes, reports and interfaces can be created and tested in one SAP environment and then downloaded and uploaded to another. Downloaded reports and interfaces can even be exchanged via email between AspireHR and its customers to expedite questions and support requests.

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