Managed Services – AspireHR

Empowering HR to Focus on Strategy and People

AspireHR offers US-based support services that leverage over 24 years of HR and HCM experience. We offer the highest quality customer service and expert-level support to keep HCM systems operating smoothly and efficiently, allowing our clients to focus on more strategic HR matters.

Application Managed Services (AMS)  – We offer your business the resources you need to operate efficiently, without the stress of in-house maintenance. Outsource HR IT so your technologists can focus on innovating for your core business.

  • Full-service HCM application maintenance and break-fix
  • Application upgrades and enhancements
  • Application and interface monitoring for uninterrupted service
  • In-house, multi-system experience across a variety of industries
  • Friendly, experienced phone and email support desk for your employees and HR community
  • Incident and problem management

Business Process Outsourcing (BPO)  – AspireHR serves as an extension of your team, executing critical business functions for your HR organization. Let your HR resources focus on your employees, and let AspireHR focus on the processes that support them.

  • Full-service HR business process execution and administration (ex. payroll processing)
  • Scalable staffing and processes
  • Multi-client / industry best practice expertise

HCM Support Services – AspireHR can help manage your HR transformation with scalable support packages that optimize your SAP investment and support your continuous improvement needs. Get on-demand access to highly-skilled HCM technologies to augment internal capacity.

  • Expert ad-hoc support for your HR IT team
  • Flexible, on-demand capacity that allows you to tap into the resources you need, when you need them, reducing your cost per user
  • Augment the skillsets of your in-house team with AspireHR’s HCM-certified consultants
  • Full-service account management with easy-to-engage ticketing systems and status reporting

“Our support team is not only an extension of your organization, but a member of your business family.  Our dedicated support resources average over 16 years SAP/SuccessFactors experience and are ready to dive in when your organization needs a helping hand.”

- Mike Merri, Director of Support Services